Assistant Front Office Manager 4* Hotel NEW

Assistant Front Office Manager 4* Hotel 

The Role Requirements:

• Supervise Front Desk Staff, manage daily activities, including scheduling and training staff.
• Assist with billing inquiries and ensure all transactions are processed correctly.
• Collaborate with the reservations team to manage room inventory and bookings.
• Oversee the check-in and check-out processes for efficiency and accuracy.
• Handle issues as they arise, ensuring quick and effective resolutions.
• Ensure that the front office area is clean and well-organized, adhering to hotel policies and standards.
• Prepare daily reports on occupancy, revenue, and guest feedback.

The Candidates Requirements:

• Ability to lead and motivate a team.
• Excellent verbal and written communication skills.
• Strong focus on providing exceptional service to guests.
• Organizational Skills, the ability to multitask and prioritize effectively.
• Strong analytical skills to address issues and find solutions.
• Familiarity with hotel management software and reservation systems.

Salary Guide: €36K – €38K

CPERM22

For more information on this position please send your details forward in confidence to Mary at mary.mullooly@broadline.ie