Hotel Reception Manager Full Time

We are seeking an experienced and professional Hotel Reception Manager to lead the front office team at a bustling 4-star hotel in Dublin West. This is an excellent opportunity for a customer-focused individual with strong leadership skills and a passion for delivering exceptional guest experiences.

Key Responsibilities:

• Oversee the daily operations of the reception and front office team.

• Ensure seamless guest check-in/check-out processes and exceptional customer service.

• Train, mentor, and manage reception staff to maintain high service standards.

• Collaborate with other hotel departments to ensure smooth guest experiences.

• Handle guest inquiries, feedback, and complaints efficiently and professionally.

• Monitor reservations and room allocations to maximize occupancy and revenue.

• Ensure compliance with health, safety, and hotel operational standards.

Requirements:

• Previous experience in a hotel reception or front office management role.

• Excellent communication, organizational, and interpersonal skills.

• Proficiency in hotel management systems and reservation platforms.

• Strong problem-solving abilities with a proactive approach.

• Ability to lead and motivate a team in a fast-paced environment.

What We Offer:

• Competitive salary and benefits package.

• Opportunities for professional development and career growth.

• A supportive and engaging work environment.

• The chance to work in a well-established, dynamic hotel setting.

If you have a passion for hospitality and the skills to manage a high-performing front office team, we would love to hear from you.

CPERM22