Carry out the effective administrative tasks of the sales department, ensuring that guests receive exceptional customer service in a genuine and caring manner.
Carry out all Meeting and Event administrative duties, working as part of the Sales Team.
Deal with customer queries in a professional and efficient manner, ensuring guest satisfaction at all times.
Ensure all enquiries are handled in a professional and efficient manner and that all enquiries are followed up and resolved.
Provide information on available venues, packages, and services.
Candidate will need to meet the following criteria:
Must have previous Meeting and Events experience within a four-star property or equivalent.
Possess the ability to operate in an organised and methodical fashion, with excellent attention to detail.
Be equipped with exceptional interpersonal and communication skills with a strong customer service background.
Be a natural leader with good business acumen to maximise revenue and sales through the Sales office.
Have knowledge of PMS – Particular Hotsoft System.
Be passionate about sales.
This is a Monday to Friday role.
Please submit your CV in confidence to mary.mullooly@broadline.ie
